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Frequently Asked Questions
| Delivery | Gift Message |
| Leave us a note during checkout if you gifting the item to a special someone. We will include your message with the order. | |
| Processing time | |
| The time I need to prepare an order for dispatch varies. For details, see individual items. | |
| Estimated delivery times | |
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Canada: 2-6 business days I'll do my best to meet these delivery estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose. |
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| Customs and import taxes | |
| Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. | |
| Returns & Exchanges | I gladly accept returns, exchanges and cancellations |
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Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
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The following items can't be returned or exchanged
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Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Conditions of return
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Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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Questions about your order?
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Please contact me if you have any problems with your order.
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